All our products are digital items, so there is no physical shipping involved.
1. Payment Processing
- PayPal:Payments made via PayPal are processed within 10 minutes.
- Stripe/Credit Card: Payments made through Stripe are manually confirmed and updated within 8 hours. We're working on implementing automatic updates for Stripe payments to streamline this process.
2. File Availability for Download
Once payment is confirmed, digital files are generally available for download in your library within a short period. However, this may vary depending on the payment method and the type of product:
- PayPal Orders: Files will be available for download within a maximum of 24 hours after order confirmation.
- Stripe/Credit Card Orders: Files will be available within a maximum of 18 hours after order confirmation.
- Average Processing Time: Most files are typically ready for download within 2-3 hours during our business hours (8:00 a.m. - 8:00 p.m. GMT+7).
Due to the high volume of files we manage and technical requirements, some updates may take longer, especially for newly added files. However, we always aim to make files accessible as quickly as possible.